Your privacy matters to us. This policy explains what information Solaire collects when you use our platform, how we use it, who we share it with, and what rights you have over your own data as a player in the Philippines.
Quick note: By registering and using Solaire, you agree to the collection and use of your information as described in this Privacy Policy. If you have any questions, reach us at [email protected].
This Privacy Policy applies to all individuals who visit, register, or otherwise interact with the Solaire platform – whether through the website at solaire.vu or the Solaire mobile app. It covers how we handle your personal data in connection with your use of our online gaming services in the Philippines.
Solaire is the data controller responsible for the personal information collected through the platform. This means we decide how and why your data is processed, and we are accountable for keeping it secure.
We collect different types of information depending on how you interact with Solaire. Here's a breakdown of the main categories:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number | Registration & account updates |
| Financial Data | Payment channel used, transaction amounts in PHP | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Gaming Activity | Games played, bet history, session duration | During active gameplay |
| Communication Data | Support messages, email correspondence | When you contact us |
We do not collect your banking credentials, e-wallet login details, or card numbers. Payment authorisation happens directly through your chosen payment provider's secure infrastructure – those details never pass through Solaire's systems.
Solaire only collects the data it genuinely needs. Here are the main reasons:
We do not sell your personal data to third parties for marketing purposes.
Solaire does not sell, rent, or trade your personal data. We only share information where it is necessary to deliver our services or where we are required to by applicable rules:
Any third party that receives your data as part of Solaire's operations is required to handle it securely and only for the specific purpose it was shared for.
Solaire uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the website.
We use the following types of cookies:
You can manage or clear cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the Solaire platform.
We keep your personal data only for as long as it is needed for the purposes it was collected for, or as required by applicable law:
When data is no longer required, we delete or anonymise it securely. You can request deletion of your account and associated data – see Section 8 on your data rights.
Keeping your personal data secure is a core part of how Solaire operates. The measures in place include:
No system is completely immune to risk, but Solaire takes reasonable and proportionate steps to protect your information from unauthorised access, loss, or misuse.
As a user of the Solaire platform, you have the following rights regarding your personal information:
To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. Note that some rights may be limited where we have a legal obligation to retain your data.
Solaire may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable requirements. When we make material changes, we'll notify registered players through the platform or via email before the changes take effect.
The "Last updated" date at the top of this page always reflects when the current version was published. We encourage you to review this policy periodically so you stay informed about how your data is handled.
If you have any questions, concerns, or requests related to this Privacy Policy or the way Solaire handles your personal data, please get in touch with us:
We take privacy inquiries seriously and aim to respond promptly. If you feel your concern has not been adequately addressed, you may have the right to escalate to a relevant data protection authority.
Here's a plain-language summary of the privacy principles that guide how Solaire handles every player's data.
Every piece of data you send to Solaire travels over an SSL-encrypted connection. Your login, your deposits, your account details – all protected in transit.
Your personal information is never sold to advertisers or third-party marketing lists. Full stop. We collect what we need and use it only to run your account and improve the platform.
You can request access to your data, ask us to correct it, or submit a deletion request at any time. We process these requests seriously and respond in a timely manner.
Solaire never stores your GCash PIN, Maya credentials, or bank login details. All payment authorisation happens directly through your provider's secure system.
We don't hold on to your information indefinitely. When it's no longer needed for the purpose it was collected, we delete or anonymise it securely.
When this policy changes in a meaningful way, we'll let you know before the changes take effect – through the platform or by email to your registered address.
Register for a free account and enjoy slots, live casino, Bingo, and more – with the confidence that your privacy is taken seriously.
For data access requests, corrections, or any privacy-related concern, get in touch with our team.