These Terms & Conditions govern your use of the Solaire platform. Please read them carefully before you register or play. By using our services, you agree to be bound by what's written here.
Before you start: These terms apply to all players who register and use Solaire. If there's anything here you don't understand or agree with, please don't proceed with registration. You can reach us at [email protected] if you have questions.
By accessing and using the Solaire platform – whether through the website at solaire.vu or through the mobile app – you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a legally binding agreement between you and Solaire.
Solaire reserves the right to update or amend these terms at any time. When we make material changes, we'll notify registered players through the platform or by email. Continued use of the platform after any update constitutes acceptance of the revised terms.
To open an account and use Solaire, you must meet the following requirements:
Solaire may request proof of age, identity, and address at any time. Failure to provide satisfactory documentation may result in account suspension or withdrawal holds pending verification. This is a standard KYC (Know Your Customer) requirement.
Creating an account on behalf of another person, or allowing someone else to use your account, is strictly prohibited and may result in permanent closure of the account and forfeiture of any balance.
You are fully responsible for maintaining the security of your Solaire account. This means:
All actions taken from your account – including bets placed, deposits made, and withdrawals requested – are your responsibility. Solaire will not be liable for losses resulting from unauthorised access where the account holder failed to take reasonable security precautions.
The platform uses SSL encryption, OTP verification, and session timeout features to support account security. However, these measures supplement your own responsibility – they do not replace it.
All financial transactions on Solaire are processed in Philippine Peso (PHP). Supported deposit methods include Philippine online banking, bank transfer, and local e-wallets such as GCash and Maya. Credit cards and cryptocurrency are not accepted as payment methods for deposits or withdrawals.
Deposits must come from a payment account registered in your own name. Third-party deposits are not permitted. Solaire may place withdrawal holds on accounts where deposit sources cannot be verified.
Withdrawals require completed KYC identity verification. Once verified, withdrawal requests are processed through the same local channels used for deposits. Processing times vary by payment method. Solaire does not guarantee specific processing timeframes but aims to handle requests as promptly as possible.
From time to time, Solaire may offer bonuses, free credits, or promotional rewards to players. Each promotion comes with its own specific terms, including any applicable wagering requirements, eligible games, and expiry conditions.
General conditions that apply to all Solaire promotions unless otherwise stated:
Solaire does not guarantee specific bonus amounts, percentages, or availability periods for future promotions. Current offers, where applicable, are communicated through the platform.
All games on the Solaire platform use certified random number generators. We do not tolerate cheating, collusion, or any attempt to gain an unfair advantage. The following conduct is strictly prohibited:
Solaire reserves the right to suspend or permanently close any account found to be engaged in prohibited conduct, and to void related transactions and winnings without prior notice.
Solaire is committed to promoting safe and responsible gaming. Our platform is strictly for players aged 21 and above, and we provide tools to help players manage their gaming activity:
Gaming should always be for entertainment. Never play with money you cannot afford to lose, and never chase losses. If you feel that gaming is negatively affecting your life or finances, please use our self-exclusion tools or seek support. Visit our Responsible Gaming page for more information.
All content on the Solaire platform – including but not limited to the brand name, logo, website design, game assets, text, and graphics – is owned by or licensed to Solaire. You may not copy, reproduce, distribute, or create derivative works from any part of the platform without prior written permission.
Game content is provided by third-party software developers and is subject to their respective intellectual property rights. Solaire operates those games under licence.
Solaire provides its platform on an "as available" basis. While we make every effort to ensure uptime and service quality, we cannot guarantee uninterrupted access at all times. Solaire shall not be liable for:
Nothing in these terms limits liability for matters that cannot be excluded under applicable Philippine law.
These Terms & Conditions are governed by applicable laws. If you have a dispute with Solaire, we ask that you contact our support team first at [email protected] so that we can work toward a resolution. We aim to respond to all support queries in a timely manner.
If a dispute cannot be resolved through direct communication, it may be referred to an appropriate dispute resolution process. Solaire's decisions on matters of fair play, account conduct, and bonus eligibility are final unless overturned through a recognised dispute resolution mechanism.
Beyond the legal language, here's a plain summary of what our Terms & Conditions are designed to ensure for every Solaire player.
Only you can access and use your Solaire account. Our terms are clear that sharing accounts or third-party use is not allowed – protecting you from liability for actions you didn't take.
Every deposit and withdrawal at Solaire is in Philippine Peso. No currency surprises, no hidden conversions. Your money stays in the currency you know.
All games use certified RNG technology. Our terms prohibit cheating, bots, and exploitation – keeping the environment fair for every player in the lobby.
Deposit limits, session reminders, and self-exclusion are built into the platform. These tools exist because we genuinely want gaming to stay fun and within your control.
Every promotion at Solaire comes with clearly stated conditions. We don't hide wagering requirements or expiry dates – you'll always know what you're agreeing to.
If something goes wrong, our terms ask that you come to us first. We'd rather resolve disputes directly and quickly than let issues escalate unnecessarily.
Registration is free and takes just a few minutes. Once you're in, the full Solaire game lobby – slots, live casino, Bingo, and more – is waiting for you.
If anything in these Terms & Conditions is unclear, our support team is happy to help.