Gaming is supposed to be enjoyable. At Solaire, we want every player in the Philippines to have a good time on our platform – and part of that means giving you the tools, information, and support to keep things healthy and within your means.
Important reminder: Online gaming involves real money and real risk. Never play with money you cannot afford to lose. Gaming should always be a form of entertainment, not a way to earn income or recover financial losses.
At Solaire, responsible gaming isn't something we tack on as an afterthought. It's built into the platform from the ground up. Whether you're playing slots on your phone in Quezon City or watching a live Baccarat dealer from Cebu, the same tools and safeguards are available to every registered player.
We believe players are capable of managing their own gaming – we just want to make it easier for them to do so. That means giving you access to clear information about your gaming activity, putting controls in your hands, and making sure support is accessible if things start feeling less fun and more stressful.
This page explains the tools we offer, what warning signs to watch out for, and where to turn if you or someone you care about needs help.
These tools are available to every verified Solaire account holder. Log in and visit your account settings to access and adjust them at any time.
Set a daily, weekly, or monthly cap on how much PHP you can deposit. Once you've set a limit, it takes effect immediately. Increasing a limit requires a cooling-off period before it comes into force.
Choose to receive a notification after a set amount of continuous play time. It's easy to lose track of how long you've been in a session – this tool keeps you aware without interrupting your game.
If you want a short break without closing your account permanently, a cooling-off period temporarily suspends access for a set number of days. You choose the duration when you activate it.
If you need a longer break, self-exclusion is available for extended periods. During self-exclusion, you won't be able to log in, deposit, or play on Solaire. Contact our support team to activate this option.
Your account dashboard shows a clear record of your deposits, withdrawals, and gaming activity. Reviewing this regularly is one of the simplest ways to stay aware of your spending and time patterns.
Enable on-screen prompts that appear at regular intervals during a session. These short reminders show you how long you've been playing and give you the option to take a break or log out.
Problem gambling can develop gradually and isn't always easy to recognise. Here are some behaviours that may suggest gaming has moved from entertainment into something more difficult to manage.
If any of these feel familiar, it's worth pausing and using one of the account tools above, or reaching out to our support team at [email protected]. There's no shame in asking for help.
These questions can help you reflect on your current gaming habits. They're not a clinical tool, but they're a useful starting point for honest self-assessment.
Solaire will never encourage a player to play beyond their means. We do not send promotions designed to lure players back during a cooling-off period or self-exclusion. If you ask us to restrict your account, we act on that request promptly and respect it.
Solaire is strictly for players aged 21 and above. We enforce this through mandatory age verification during registration and again when processing withdrawals. If we have reason to believe a player may be underage, we will suspend their account and request documentation before any access is restored.
If you share a device or household with minors, please take reasonable steps to ensure they cannot access your Solaire account. Use a strong, unique password and always log out after each session. Do not share your login credentials with anyone.
If you suspect a minor is using a Solaire account, contact us immediately at [email protected]. We take underage access reports seriously and investigate them promptly.
Create your account, set your limits from day one, and enjoy the full Solaire experience – knowing the tools to stay in control are always within reach.
Our support team is available if you need help activating account controls or have concerns about your gaming activity.
Include your registered email and the subject "Responsible Gaming" for faster assistance.